Crashes & Breakdowns
In case of an accident, please inform the hotline mentioned on your booking confirmation as soon as possible. A friendly employee at Maki Car Rental is available 24 hours a day. He or she can organize a replacement car for you and help with other issues like filing a police report, which is mandatory for insurance reasons. If the police determine that it was 100 % the fault of the opposing party, you will not have to pay for the damage. If the accident was your fault and the damage exceeds or equals your deductible, we will still only retain the maximum amount.
Even though we only broker well maintained cars, we cannot eliminate the possibility of a breakdown. We can understand your frustration if this happens during your holidays. Therefore, we will try to get you a replacement car or roadside assistance as soon as possible. On your booking confirmation you will find the telephone number of our 24-hour hotline, where our friendly employees are waiting to help you out in any situation.
Traffic Rules
In the Seychelles, as well as in all other former British colonies, cars drive on the left side of the road. If not signposted differently the speed limit in cities and towns it is 40 km/h and on all other roads it is 65 km/h.
Tourists are allowed to use their existing drivers licence in the Seychelles for up to three months.
Insurance & Liability
All cars under Ocean Car Hire have fully comprehensive insurance coverage (CDW), which includes theft protection (TP) and third party liabilty (TPL). The insurance covers all cases except accidents caused from driving under the influence, violation of the rental terms or culpable negligence. Loss or damage of the car keys as well as personal belongings are not covered. Further items not covered by the insurance (e.g. tyres) may be presented to you during the booking process upon selection of the insurance package.
You can choose from different insurance packages during the booking process once you have selected a particular car. The deductible is the maximum amount you have to pay in case of an insuranced damage. Please note that the deductible applies on a per-incident basis.
Deposits
No, althought is preferable to have one. Please note, that if you do not own a credit card you might be obligated to pay a deposit in cash.
The deposit is typically €1,000. Even you you choose an insurance package with a lower deductible, you may still need to pay the full deposit. The policy depends on the circumstances; specific information is displayed during the booking process. In case of an accident, your entire deposit may be withheld. However, if you booked a package with a lower deductible, we will reimburse you later so that you effectively only pay for damages up to deductible you chose at the time of booking. You can pay the deposit when you pick up the car either in cash (in the currency shown; other currencies upon request) or by credit card. The amount will usually remain blocked on your credit card throughout the rental period, effectively lowering your spending limit. Therefore, please make sure that the full amount is available on your card and that the owner of the card is present at the time of pick-up. If the car is brought back in the same condition as when you picked it up, you will receive the full amount back.
Rental Terms
Payment by credit card or cash can be done in Euro, Pound Sterling, Seychelles rupees, and US Dollar
If you need to cancel your booking, you can do it free of charge 5 before the rental period without any restrictions. If you cancel your booking after that period or give the car back before the end of the booking period, we will charge 40% of the remaining rental fee
We offer delivery anywhere on Mahé Island. Free delivery is available if the pickup/dropoff location is at our office.
We do not guarantee a full tank at the time of pick-up. However, we guarantee that there is enough fuel in the tank to reach the next filling station. The car must be given back with the same amount of fuel as it had when it was handed over to you. The renter is expected to return the same amount of fuel given.